Holiday shipments are subject to special holiday hours and may be delayed due to higher than normal shipping volumes experienced by the shipping services we use. Please be aware that UPS will occasionally issue a shipping exception for expedited shipping methods that cannot be delivered on time (i.e. 2 Day or 3 Day).
An exception is any event or situation that causes a shipment delivery to be rescheduled. Exceptions, such as Mother Nature or an incorrect address, can occur for a variety of reasons and are explained within the detailed shipment information found when tracking your package. We are not responsible for any delays caused by our shipping vendors (i.e. DHL or the India Postal Service).
When placing your order, please be sure to supply us with accurate information and check the information carefully before submitting your order to prevent delays. Orders with an incorrect address or shipping payment will be held until the correct information or payment is received. If you are shipping to an address different from the billing address, please be sure to to provide the different delivery address.
We ship all orders promptly and strive to deliver your products as quickly as possible.